GetPartFound: Scan · ID · Buy · Fabricate

Frequently asked questions

Straight answers for everyone: mechanics and DIYers in Finding & buying, and the provenance and freshness details partners ask about in The data. New to the site? The guide shows how to use it.

The service

What is GetPartFound?

A parts-intelligence engine. You bring a machine, a part number, or a photo of a worn part; we identify it and show you where it can be bought. The catalog today holds 1,370,009 parts across 13,032 brands, spanning tractors, mowers, chainsaws, generators, pressure washers, marine, trailers and more, in one place.

Do you sell the parts?

Not today. When a part is buyable, the Buy button takes you to the seller's own listing (usually eBay) and the purchase happens there, under their terms and buyer protections. We are a participant in the eBay Partner Network and may earn a commission on qualifying purchases, at no extra cost to you. That relationship never changes which parts we show or how they rank.

What makes this different from a dealer site or eBay itself?

Breadth and cross-reference. A dealer site knows one brand deeply; a marketplace knows listings, not parts. We unify manufacturer parts lists, distributor catalogs and live-market data into one searchable index, so an OEM number, its aftermarket equivalents, and what they all fit resolve to the same part, across verticals that normally never share a catalog.

Finding & buying parts

Does it cost anything? Do I need an account?

No and no. Searching, browsing and photo identification are free, with no sign-up. There are daily usage limits on photo identification to keep the service available for everyone.

I don't know my model number. Where do I find it?

Makers hide them in consistent places:

  • Riding mowers: sticker under the seat or on the frame rail.
  • Walk-behind mowers: plate on the deck, often at the rear.
  • Small engines: stamped on the blower housing or valve cover; Briggs numbers are often stamped into the metal above the muffler.
  • Chainsaws & trimmers: on the starter housing or under the air-filter cover.
  • Tractors: plate on the frame near the steering column or above the front axle.
  • Generators & pressure washers: sticker on the frame cross-bar or the base.

No model at all? Search by the part number on the old part, or use photo identification. Both work without knowing the machine.

How do I know a part fits my machine?

Three checks, strongest first:

  • Part number match. If the number on your old part (or in your manual) matches the card, that's as good as it gets.
  • Fitment line. When a card names your brand and model, that pairing came from a parts document or seller compatibility data.
  • Measurements. For belts, filters, bearings and blades, the size filter and the dimensions on the card let you confirm against a ruler. Two belts can share a name and differ an inch.

Our compatibility data is growing and not yet complete, so treat the fitment line as strong evidence, not a guarantee. For expensive parts, confirm the number against your model's parts list first.

The price was different when I clicked through. Why?

Prices shown here are captured periodically, not live. Sellers change prices and listings end. The date of our last capture is printed under every results page, and the seller's page you land on always shows the real, current price. If they differ, the seller's page wins.

What about shipping, returns, or a problem with an order?

Your purchase happens on the seller's marketplace (usually eBay), so shipping, returns and refunds are handled there under their buyer protection, and we never see your order or payment. For problems with a purchase, use the marketplace's own resolution process. If our data led you to the wrong part, though, tell us and we fix the data.

The data

Are the prices live?

No, and we say so on every results page. Prices and availability are captured periodically through eBay's official API. The capture date shown under results is currently 25 Jul 2026. A listing can change or end at any time, so always confirm price and availability on the seller's page before buying. The Buy link takes you to the live listing, which is always current.

Why doesn't every part list the machines it fits?

Because we'd rather show you a part without fitment than pretend to fitment we haven't verified. Today 98,125 parts (about 7% of the catalog) carry verified machine-fitment records, and that number grows every night as we process compatibility data from manufacturers' documents and eBay's official API. Every part remains findable by part number, name or cross-reference regardless, and when your search falls outside our recorded fitment, we widen it automatically and tell you we did.

Why do some parts have no photo or price?

Those are catalog-reference entries: we know the part (its number, name, and often its specs and cross-references) from a manufacturer or distributor document, but we don't currently track a seller for it, and we only display images we have rights to show. The card says “catalog listing” instead of showing a Buy button. The reference data is still useful for ordering the part anywhere.

Can I trust the cross-reference numbers?

Cross-references come from manufacturer and distributor documents and from seller-declared interchange data, and we label a part's source. They are strong leads, not guarantees. Supersessions and regional variants are real. For anything expensive or safety-related, verify the number against your model's official parts list before ordering; the what-it-fits line on the card and the size filter help you confirm.

Photos & privacy

What happens to photos I upload?

They're processed by our AI identification provider to produce the result, and stored with your scan so you can review it. Don't upload photos with people or documents in them. You can ask us to delete yours; details in the privacy policy. We don't ask for your name, don't run accounts, and don't sell personal information.

When things don't work

My part isn't in the catalog. Now what?

Two things. First, try the number without the machine filters (punctuation-insensitive, partial numbers welcome), since coverage of the part often precedes coverage of what it fits. Second: every search that finds nothing is recorded (the search term, nothing personal), and that demand genuinely decides which brands and catalogs we ingest next. Or skip the queue and tell us what you needed.

Something looks wrong: a price, a fitment, a name.

Report it with the part number and what you expected. Corrections feed the same pipeline that builds the catalog, so a fix lands permanently, not as a one-off edit. We'd rather hear about ten small errors than have you quietly stop trusting the data.

Working with us

I'm a distributor, manufacturer or seller. Can we work together?

Yes, that's exactly how this catalog grows. If you publish parts data, we can surface your inventory to buyers searching by machine, number or photo; licensed catalog and image data gets attributed and linked. Reach out via the contact page and tell us what you make or carry.